Monday, February 16, 2009

Economic Stimulus

Frankly, I'm a little weary of the phrase. There are others that are beginning to bore me as well.

Sluggish economy. Lagging sales figures. Retail sales continue to plummet.

Excuse me! I don't want to understate the catastrophic economy or minimize the doom and gloom that we currently thrive on, but do any of these researchers and pundits ever try going to the mall?

I went to the mall on Saturday, expecting to bop in and bop out quickly--given the gravity of our situation. I saw in the paper that Dillard's was having a shoe sale...50-70% off, no less! Since I recently cleaned my closet and passed 32 pairs of shoes to charity, I have empty spaces on my shoe racks...lots and lots of empty spaces...and feel a real need to fill the vacuum. Realizing that we are in dire straits in our country, I felt a little guilty about going out to spend money.

But face it, my friends, I'm an American. I can only control the urge to shop for so long.

I headed off to the mall with only a short amount of time before my next appointment. I literally drove around for twenty minutes trying to find a parking spot. I followed package bearing shoppers to their cars hoping for a spot. They were only dropping off the load so they could go back for more.

When I finally found a spot 'way out on the edge of nowhere, I was running short on time, but not determination. Not only were shoes on sale, but so were jewelry, clothing, bedspreads...everything!!

I'm thinking Dillard's, Macy's, Dick's, Kay Jewelers and others sparked their own Economic Stimulus package for a mere fraction of the cost of the Congressional version.

They did this for the price of a newspaper ad. What a concept!

Can You Help Me, Please?

I work hard to provide good customer service...even if I don't work at the place! I must have a friendly face (or look like I belong in the mall) because I often have people stop me and ask questions.

"Excuse me, where did you get that pretzel?"
"Auntie Anne's...and they've got amazing hot dogs there as well. Have you ever had one of them? They are located in the food court near Chic-fil-a."

"Where did you get that coat? It's beautiful!"
"I got it at Bebe. They're having a great sale now. You ought to check it out."

"Where is Victoria's Secret?"
I guess they figure I would know since I closely resemble the "Angels" they are accustomed to seeing on TV. So, I, of course, proceed to explain that I love the new line of bras that just came out. And, by the way, go left at the center court and it is the third store on the right.

On the other hand, when I ask a question, this is the more likely response:

"Can you tell me if you have.." "No."
"It's a little box that gift..." "No."
"They are about this size and... "No. We don't have them." End of discussion.
I go exploring on my own and, guess what...I find what I need within 25 feet of the 'salesperson.'

I was in Costco the other day and bought some shampoo and conditioner that indicated there was a $2 coupon I could use for each of them. That's 4 bucks! So I figured it was worth a little effort.

I left my half full cart where it was and went to the customer service desk. I quickly asked the customer service lady (just before she motioned for the next customer) if I could ask a quick question. She granted me permission. "Do you have a coupon brochure that I can have?" "Yes," she answered, "but you'll have to wait until I take care of this gentleman." So I stand calmly as as she takes literally 7 1/2 minutes (I timed it) to answer his question.

Then she turns to me. "May I help you?" "Yes. I need a coupon." "Oh, yeah." In one nano second, just one...she reached down and handed me the coupon book.

Hmmmmmm...

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